Contact Us
Got a question about one of our reviews, spotted something that needs updating, or just want to tell us what you think of a casino you've tried? Here's how to reach us and what we can actually help with.
How to reach the team
The quickest way to contact Non Gamstop Casinos is by email at [email protected]. We read every message and aim to reply within a couple of working days, though busier periods can occasionally push that out a little.
When you write in, it helps to tell us which casino or page your message relates to, and what you'd like us to look into. That lets us give you a proper answer rather than a generic one.
What we can help with
- Corrections or updates to information on a casino review, including bonus terms, licensing details or payment methods
- Suggestions for casinos not on Gamstop that you think we should assess for a future update
- General feedback on how our comparisons and ratings are put together
- Questions about how a particular offer, wagering requirement or payment option works in practice
What we can't help with
We're an independent comparison site, not a casino operator, a payments provider or a regulator. That means we can't process withdrawals, resolve account disputes, verify your identity documents, or intervene in a dispute you're having with a specific brand. Those matters sit with the casino itself and, where relevant, its licensing authority.
If you're contacting us because gambling has stopped feeling enjoyable or manageable, our Responsible Gambling page has practical information and support options that are more useful than anything we could offer by email.
Before you get in touch, check these pages
A lot of common questions are already answered elsewhere on the site. Our guide to non Gamstop casinos in the UK covers how these sites work, what to look for in an operator, and how we rate and rank the brands we list. If you want to know more about who writes and checks our content, take a look at About Us. And if you're after the small print on how the site itself operates, our Terms and Conditions page sets that out in full.
Feedback that shapes the site
We update our rankings and write-ups regularly as offers, bonus terms and licensing details change, and reader feedback is one of the ways we catch things that need revisiting. If you've played at Betmica, Kikibet, Betninja or any other casino on this site and had an experience that doesn't match what we've written, tell us. We'd rather correct something quickly than leave outdated information live.
Please note that none of the content on this site is intended for anyone under 18, and everything here is written for readers based in Great Britain who are old enough to gamble legally.